Resources
Learn About Your
Procedure
MRI
CT
Digital Mammography
Ultrasound
Bone Densitometry
General
X-ray
FAQ's
Registration
MRI
CT
Digital
Mammography
Ultrasound
Bone
Densitometry
Facility
Information
Our
Mission & Values
Our
Staff
Our
Equipment
Health
Plans
Other
Services
Adventist Health Stories
|
Frequently Asked Questions About
Registration
Do I need to have a scheduled appointment to be seen?
No. Our goal is to accommodate every patient, regardless of
whether or not they have a scheduled appointment. Occasionally,
however, walk-in patients may experience a short wait until they can
be fit into the schedule.
How do I know which admitter to go to when I come into the
lobby? Do some of them register patients exclusively for the medical
clinic or radiology?
Whether you are coming in for a
radiology procedure or an appointment with a physician, any of the patient service representatives in our
admitting department can assist you.
Why do I need to pay my deductible and/or co-pay at the time
of service?
Insurance companies require that copays be paid prior to
service. Adventist Medical Center (AMC) also requires deductibles to
be paid at the time of service.
Why do you need my insurance card?
We require proof of insurance for each visit to ensure that
patients are registered with the correct group and subscriber ID
numbers. The accuracy of this information is essential, as it helps us
to verify patient eligibility and ensure timely, accurate billing to
the insurance company.
Why do you photocopy my insurance card every time I come in?
Photocopying your insurance card helps our insurance
verifiers and billing office stay current with any changes or updates
to your insurance that might affect the processing of your claim.
Why do I need to sign the Conditions of Registration (COR)?
AMC requires all patients to sign the COR for each visit. The
COR explains the patient's rights and responsibilities, including financial
obligations. It also contains the Notice of Privacy Practices, which
is required by HIPAA.
I do not want people in the lobby to hear my personal
information. Is there a way to avoid this?
Yes. Our admitting department has two privacy offices where
patients can check in for their radiology exams.
Ever since I've been on Medicare, I have to answer a
questionnaire each time I register for inpatient or outpatient
services. Can't you use my answers from previous visits?
Medicare regulations require that we go over the
questionnaire with our patients at each visit.
|
